Legal
Cookie Policy
This Cookie Policy explains how SoSouth Distribution, LLC uses cookies and similar tracking technologies when you visit our website and use our platform.
Last updated: July 2025
01What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your browser, remember your preferences, and gather information about how you interact with the site over time.
In addition to cookies, we may use similar technologies such as pixel tags (also called web beacons or clear GIFs), local storage objects, and device fingerprinting. Throughout this policy, we refer to all of these collectively as 'cookies.'
Cookies are set either by SoSouth directly ('first-party cookies') or by third-party services we use on our platform ('third-party cookies'). Each cookie has an expiration date — session cookies are deleted when you close your browser, while persistent cookies remain on your device until they expire or you delete them.
02Why We Use Cookies
We use cookies for several reasons: to make our platform work correctly, to understand how visitors use our site, to remember your preferences, and to deliver relevant content and advertising. Some cookies are strictly necessary for the platform to function — without them, services you request (like logging in or submitting a release) cannot be provided.
Other cookies are optional and help us improve your experience or our understanding of how the platform is used. Where required by applicable law, we will ask for your consent before placing optional cookies on your device.
03Categories of Cookies We Use
STRICTLY NECESSARY COOKIES These cookies are essential for the platform to operate. They enable core functions such as user authentication, session management, security, and access to protected areas of the artist portal. Without these cookies, the Services cannot be provided. You cannot opt out of strictly necessary cookies through our platform, though you can disable them through your browser settings (which will affect platform functionality). Examples of what these cookies do: • Keep you logged in during your session • Maintain security tokens to protect your account • Remember items in your submission queue • Prevent cross-site request forgery (CSRF)
PERFORMANCE & ANALYTICS COOKIES These cookies collect anonymized information about how visitors use our platform — which pages are visited most, how long users spend on each page, error messages encountered, and how users navigate between pages. This data helps us understand and improve how the platform performs. Examples of tools we may use: • Google Analytics — tracks site usage, traffic sources, and user behavior in aggregated form • Internal logging tools — monitor platform performance and error rates Data collected by analytics cookies is aggregated and does not identify you personally. You can opt out of Google Analytics specifically by using the Google Analytics Opt-Out Browser Add-On.
PREFERENCE (FUNCTIONAL) COOKIES These cookies allow the platform to remember choices you've made — such as your language preference, display settings, or notification preferences — so you don't have to reconfigure them on every visit. They may also be used to remember information you've entered in forms so you don't need to re-enter it. Examples of what these cookies do: • Remember your preferred language or region • Store form input to avoid data loss on page reload • Remember whether you've dismissed a notification or banner
MARKETING & ADVERTISING COOKIES These cookies are used to deliver advertisements that are relevant to your interests, both on our platform and on third-party sites. They track your browsing activity across websites to build a profile of your interests and show you targeted ads. They may also measure the effectiveness of advertising campaigns. Examples of tools that may set these cookies: • Meta Pixel (Facebook/Instagram) — tracks conversions and enables retargeting on Meta platforms • Google Ads — supports retargeting and conversion tracking on Google properties • TikTok Pixel — tracks campaign effectiveness on TikTok These cookies are set by our advertising partners and are subject to their respective privacy policies. We do not control the data collected by third-party advertising cookies beyond our platform.
04Third-Party Cookies
Some features of our platform are provided by third-party services that set their own cookies. These third parties include analytics providers, payment processors, advertising networks, and embedded content providers.
We do not control third-party cookies and are not responsible for the information they collect or how they use it. We encourage you to review the privacy and cookie policies of any third-party service you interact with through our platform.
Key third parties that may set cookies through our platform include: • Google LLC (Analytics, Ads) — privacy.google.com • Meta Platforms, Inc. (Facebook/Instagram Pixel) — facebook.com/privacy • TikTok Inc. — tiktok.com/legal/privacy-policy
05Cookie Retention Periods
The length of time a cookie stays on your device depends on its type:
SESSION COOKIES — Deleted automatically when you close your browser. Used for authentication and security functions during your active session.
PERSISTENT COOKIES — Remain on your device for a fixed period after your last visit, or until you delete them manually. Retention periods vary: • Preference cookies — typically up to 12 months • Analytics cookies — typically up to 24 months • Marketing/advertising cookies — typically 30 to 180 days, depending on the platform • Authentication and security cookies — typically up to 30 days
You can view the specific cookies set on your device and their expiration dates using your browser's developer tools (usually accessible via F12 or right-click → Inspect).
06Managing & Controlling Cookies
You have several options for controlling cookies. Note that disabling certain cookies may impact the functionality of the SoSouth platform, including your ability to log in, submit releases, or access your dashboard.
BROWSER SETTINGS: Most browsers allow you to view, block, and delete cookies through their settings. Instructions for common browsers: • Google Chrome — Settings → Privacy and Security → Cookies and other site data • Mozilla Firefox — Settings → Privacy & Security → Cookies and Site Data • Safari — Preferences → Privacy → Manage Website Data • Microsoft Edge — Settings → Cookies and site permissions You can also enable 'Private' or 'Incognito' browsing mode to prevent cookies from being saved during that session.
OPT-OUT TOOLS: You can opt out of interest-based advertising from many third-party advertisers through industry opt-out platforms: • Network Advertising Initiative (NAI): optout.networkadvertising.org • Digital Advertising Alliance (DAA): optout.aboutads.info • European Interactive Digital Advertising Alliance (EDAA): youronlinechoices.eu Note that opting out of targeted advertising does not stop advertising altogether — it means the ads you see will be less tailored to your interests.
GOOGLE ANALYTICS OPT-OUT: To prevent Google Analytics from collecting your data across all websites, you can install the Google Analytics Opt-Out Browser Add-On at tools.google.com/dlpage/gaoptout.
MOBILE DEVICES: On mobile devices, you can limit ad tracking through your device's privacy settings: • iOS: Settings → Privacy & Security → Tracking → disable 'Allow Apps to Request to Track' • Android: Settings → Google → Ads → Opt out of Ads Personalization
07Do Not Track Signals
Some browsers transmit a 'Do Not Track' (DNT) signal to websites you visit. Because there is currently no universally accepted standard for how websites should respond to DNT signals, our platform does not alter its data collection or cookie practices in response to DNT signals at this time.
We will revisit this position if a common industry standard is established. In the meantime, you can use the opt-out tools described above to limit tracking.
08Cookies & Your Privacy Rights
Depending on your location, you may have specific rights related to cookies and the personal information they collect. Residents of the European Economic Area (EEA), United Kingdom, and certain US states (including California) have rights to access, delete, or restrict the processing of personal information collected through cookies.
For EEA and UK residents, we rely on your consent as the legal basis for placing non-essential cookies on your device. You may withdraw consent at any time by adjusting your browser settings or using the opt-out tools listed in this policy.
California residents may exercise additional rights under the CCPA/CPRA, including the right to opt out of the 'sale' or 'sharing' of personal information collected through advertising cookies. To exercise these rights, contact us at info@sosouth.com.
For full details on your privacy rights, please refer to our Privacy Policy.
09Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our business practices, or applicable legal requirements. When we make material changes, we will update the 'Last Updated' date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of the SoSouth platform after any changes constitutes your acceptance of the updated policy.
10Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
SoSouth Distribution, LLC Email: info@sosouth.com Headquarters: Houston, Texas Support: sosouth.com/contact
Questions about this document? Contact us or email info@sosouth.com.
